Refund Policy
Introduction
At EJS Webserve, we strive to provide the highest quality digital marketing and website development services. However, if you are not completely satisfied with our services, please review our refund policy below.

1. Eligibility for Refunds
Refunds are only applicable for services that have not been fully delivered or if the service agreement specifically provides for a refund. To be eligible for a refund, you must submit a request within 14 days of the payment date.

2. Non-Refundable Services
Certain services, including but not limited to customized solutions, consulting services, and digital products once delivered, are non-refundable. These services will be clearly identified as non-refundable in your service agreement.

3. Process for Requesting a Refund
To request a refund, please contact us at billing@ejswebserve.com with your invoice number and a detailed reason for the refund request. Our team will review your request and respond within 7 business days.

4. Refund Approval
If your refund request is approved, the refund will be processed and a credit will automatically be applied to your original method of payment within 10 business days. Please note that processing times may vary depending on your payment provider.

5. Partial Refunds
In cases where services have been partially delivered, EJS Webserve may, at its discretion, offer a partial refund. The amount will be determined based on the extent of services provided and any associated costs incurred by EJS Webserve.

6. Chargebacks
Initiating a chargeback without first contacting EJS Webserve to resolve any issues is a violation of these terms. We reserve the right to dispute any chargebacks and take appropriate legal action.

7. Changes to Refund Policy
EJS Webserve reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised terms.

8. Contact Information
If you have any questions or concerns regarding this Refund Policy, please contact us at billing@ejswebserve.com.